There were no towels provided in the room upon check-in. I called the front desk, and they said they would send them over. I had to call five times over the span of one hour before the towels were finally delivered. Because i wait for too long I even offered to collect them myself from the front desk, but they said, "Never mind, we’ll send it to you now."
The housekeeping staff (Bangladeshi) were unprofessional. The toilet was seriously dirty — it looked like they just wiped it dry without actually cleaning it. When I lifted the toilet seat cover, the area underneath was absolutely disgusting.
The TV remote didn’t even match the brand of the TV, making it impossible to use properly. Malaysian said "asal boleh / better than nothing"
Hotel management needs to take this seriously, especially with their housekeeping team.
only stay for 1 night.
Price was ok. The room itself was okay and quite spacious, but they failed to provide even the most basic necessities for guests.
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年10月
2.2
評價於:2025年10月02日
What a nasty experience!!!! I didn't have much expectations when I arrived at the front desk to check-in but I was given room 818 which had a broken bed and shower area with poor drainage that caused flooding of the bathroom floor!! We contact the front desk and 3 guys from the house keeping came up to check. Then went out said that they will fix it later. They came back and check the bed again and said they will change the bed. 1 hour past and its already 12.15am, no sign of them then rang the front desk again. What a shock, the front desk tried to look for them but no sign of them. MIA!!! Then Mr Shamiel moved us to room 815. What a shock I had when I went into the bathroom to find the toilet covered in faeces!! The front desk man, Shamiel who was very patient and helpful then offered me another room which is 801.Finally had the semblance of a decent room. Decent bed, checked; toilet still dirty and stained but better than the 805.. Finally, a habitable room, I thought although I still had to water down the stained toilet!! I was just too tired to move again. Unless conditions improve this is one place to avoid. I hope the management reads this and improves the standard of housekeeping!!
MEGAT AMINUDDIN
夫妻/情侶出遊
高級雙床間
入住於2025年09月
5.0
超讚
評價於:2025年09月03日
Kingston Hotel 15 @ Tower Regency could be a solid choice for budget-conscious travelers or short stays who prioritize location and space over luxury. The staff is generally helpful, rooms are roomy, and pricing can be quite attractive during promotional deals.
However, if you value well-maintained facilities, modern interiors, smoother logistics (like reception and parking), or a diverse breakfast spread, you might encounter some disappointing elements here.
A lot of dust and dirty, not much amenities like toilet papers, mineral water, toothbrush, tissue, slipper. But soap, shampoo, body wash, shower cap, kettle are available. The workers are friendly and good. Overall still acceptable as the room is big and the price is cheap for a king size mattress room. Consider can make do for a night.
Big room but the cleanliness need to improve. Leftover rubbish under the cabinet, can see the coffee powder on the cup, fridge got opened bottle water. Reception is friendly.
匿名用戶
夫妻/情侶出遊
高級雙床間
入住於2025年10月
5.0
超讚
評價於:2025年10月05日
Clean, spacious, comfortable .
Staff are helpful and friendly.. good service.
There were no towels provided in the room upon check-in. I called the front desk, and they said they would send them over. I had to call five times over the span of one hour before the towels were finally delivered. Because i wait for too long I even offered to collect them myself from the front desk, but they said, "Never mind, we’ll send it to you now."
The housekeeping staff (Bangladeshi) were unprofessional. The toilet was seriously dirty — it looked like they just wiped it dry without actually cleaning it. When I lifted the toilet seat cover, the area underneath was absolutely disgusting.
The TV remote didn’t even match the brand of the TV, making it impossible to use properly. Malaysian said "asal boleh / better than nothing"
Hotel management needs to take this seriously, especially with their housekeeping team.
only stay for 1 night.
Price was ok. The room itself was okay and quite spacious, but they failed to provide even the most basic necessities for guests.
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年10月
2.2
評價於:2025年10月02日
What a nasty experience!!!! I didn't have much expectations when I arrived at the front desk to check-in but I was given room 818 which had a broken bed and shower area with poor drainage that caused flooding of the bathroom floor!! We contact the front desk and 3 guys from the house keeping came up to check. Then went out said that they will fix it later. They came back and check the bed again and said they will change the bed. 1 hour past and its already 12.15am, no sign of them then rang the front desk again. What a shock, the front desk tried to look for them but no sign of them. MIA!!! Then Mr Shamiel moved us to room 815. What a shock I had when I went into the bathroom to find the toilet covered in faeces!! The front desk man, Shamiel who was very patient and helpful then offered me another room which is 801.Finally had the semblance of a decent room. Decent bed, checked; toilet still dirty and stained but better than the 805.. Finally, a habitable room, I thought although I still had to water down the stained toilet!! I was just too tired to move again. Unless conditions improve this is one place to avoid. I hope the management reads this and improves the standard of housekeeping!!
MEGAT AMINUDDIN
夫妻/情侶出遊 高級雙床間
入住於2025年09月
5.0
超讚
評價於:2025年09月03日
Kingston Hotel 15 @ Tower Regency could be a solid choice for budget-conscious travelers or short stays who prioritize location and space over luxury. The staff is generally helpful, rooms are roomy, and pricing can be quite attractive during promotional deals.
However, if you value well-maintained facilities, modern interiors, smoother logistics (like reception and parking), or a diverse breakfast spread, you might encounter some disappointing elements here.
A lot of dust and dirty, not much amenities like toilet papers, mineral water, toothbrush, tissue, slipper. But soap, shampoo, body wash, shower cap, kettle are available. The workers are friendly and good. Overall still acceptable as the room is big and the price is cheap for a king size mattress room. Consider can make do for a night.
Big room but the cleanliness need to improve. Leftover rubbish under the cabinet, can see the coffee powder on the cup, fridge got opened bottle water. Reception is friendly.
匿名用戶
夫妻/情侶出遊 高級雙床間
入住於2025年10月
5.0
超讚
評價於:2025年10月05日
Clean, spacious, comfortable .
Staff are helpful and friendly.. good service.
Kingston Hotel 15 @ Tower Regency, Ipoh
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常見問題
Kingston Hotel 15 @ Tower Regency, Ipoh的入住和退房時間是什麼?
柏林蒼穹下
家庭出遊
高級雙床間
入住於2026年01月
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夫妻/情侶出遊
高級特大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年10月
MEGAT AMINUDDIN
夫妻/情侶出遊
高級雙床間
入住於2025年09月
柏林蒼穹下
家庭出遊
豪華三人房
入住於2026年01月
訪客用戶
夫妻/情侶出遊
高級雙床間
入住於2025年08月
mei.mei._.7
家庭出遊
高級特大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
高級雙床間
入住於2025年10月
訪客用戶
獨自出遊
高級雙床間
入住於2025年09月
匿名用戶
夫妻/情侶出遊
高級雙床間
入住於2025年10月
柏林蒼穹下
家庭出遊 高級雙床間
入住於2026年01月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年10月
MEGAT AMINUDDIN
夫妻/情侶出遊 高級雙床間
入住於2025年09月
柏林蒼穹下
家庭出遊 豪華三人房
入住於2026年01月
訪客用戶
夫妻/情侶出遊 高級雙床間
入住於2025年08月
mei.mei._.7
家庭出遊 高級特大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 高級雙床間
入住於2025年10月
訪客用戶
獨自出遊 高級雙床間
入住於2025年09月
匿名用戶
夫妻/情侶出遊 高級雙床間
入住於2025年10月